ViewPortal product overview
ViewPortal is a powerful enterprise-wide solution that delivers comprehensive document and business process management capabilities. Our customers' success relies upon their ability to handle documents of different formats and origins, quickly, efficiently and intelligently. ViewPortal enables users to cut costs, eliminate duplicates, automate key processes, accelerate document access, track progress and changes, view documents from multiple locations, maximise security and guard against disaster.
ViewPortal Warehouse is the EDM powerhouse that lies at the core of our solution. It provides a data, document and knowledge repository to store any kind of electronically generated or scanned information. Once archived, ViewPortal Warehouse enables authorised users to view any document or media file via a web browser, which is particularly valuable for those using large maps and technical drawings. Large images can be viewed very quickly, even when networking bandwidths are minimal. No downloads or client software is required, and there is no need for complex, costly hardware configurations.
ViewPortal Business Process Manager provides a robust, versatile automation engine that enables business procedures and processes to be streamlined in a simple, effective and reliable manner. By automating key processes organisations, improve customer service, cut costs and minimise risk. They can accelerate decision making, track progress of cases and audit all activities undertaken.
ViewPortal Features
Multi-format document, image and media archive.
Browser-based user and administrator interface for ease of use.
Highly secure shared access for authorised users.
Documents and data stored automatically within a user-defined hierarchy.
Full text OCR and keyword searches.
Network efficient to facilitate rapid viewing of large documents.
Document versioning and version searching.
Full audit trail at document and system level.
Document conversion and scanning facility.
Microsoft Office integration.
Automatic routing and instantaneous email delivery of scanned correspondence.
Workflow with simple graphical configuration.
Job scheduling to balance workloads or cater for peaks and troughs of activity.
Open architecture for reliability, maintenance and scalability.
Remote support.
Platform and format-independent.
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