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Delivering excellence in Healthcare

The heat is on in healthcare organisations, particularly in NHS Trusts, to increase efficiency, minimise risk and reduce costs. In recent years electronic document and records management solutions have established a proven track record as the most effective means to these ends, although many organisations have been slow to adopt. Some have found the search for an all-encompassing solution that meets a wide range of clinical and administrative needs to be highly complex, often daunting. Others have failed to complete projects due to fluctuating budgets.

At SpectrumITech we have applied our specialist knowledge to the development of ViewPortal Healthcare , offering cost effective EDM and BPM for healthcare providers. Once implemented in one department, ViewPortal Healthcare can be extended quickly and easily to encompass and link with functions in other departments. Whilst the standard product meets the needs of the majority of clients, our software engineers can re-configure the solution to accommodate specific situations.

ViewPortal Healthcare is the EDM powerhouse used by a wide variety of healthcare providers to manage functions such as policies and procedures, patient records, human resources and corporate administration.

Policies and Procedures
Failure to effectively manage policy and procedures documentation increases the risk of malpractice and sub-standard operations. EDM solutions enable organisations to apply best practice, storing the correct version of every relevant policy and procedure document, and ensuring that an up-to-date version is widely available to all who must refer to it. This is essential to achieve compliance with National Institute for Health and Clinical Excellence (NICE) guidelines and other important healthcare regulations.

Patient records
The effective management of records relating to new and returning patients is fundamental to the smooth operation of every healthcare organisation. The advantages of an electronic solution are clear to see. Instant access to patient records; shared simultaneous access by multiple clinicians and administrators from multiple desktops and locations; electronic storage of all notes, reports, correspondence and test results, regardless of size, thickness or format; consistent quality; failsafe audit trails; reduced waiting times; more timely assessments. These are all benefits of ERM that are not possible when handling paper-based patient records manually.

Human Resources
Personnel management within any large healthcare organisation is a huge responsibility. The process of hiring suitable individuals, maintaining appropriate staffing levels and managing agency cover is essential to ensure effective patient care. Every healthcare personnel file typically holds as many as forty different document types of various sizes and formats, including hand written application forms, job descriptions, birth certificates, Equal Opportunity forms, criminal record bureau checks and performance reviews, to ensure suitability for employment. The volume of paper documents managed by Personnel departments is immense.
 

What customers say

"SpectrumITech translated our vision into a realistic working solution that we can depend on."

Phil Burke IT Projects Manager
Basildon & Thurrock University Hospital

Case Studies

St. Vincent's University Hospital Patient Records
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Basildon & Thurrock University Hospital Policies, Procedure and Protocols
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